The constant rise of energy prices, combined with legislative changes and environmental issues has placed both electric and gas utilities in a situation in which they must ensure that energy is consumed in the most efficient and environmentally friendly manner possible. Consumer pressure for demand and energy reductions leading to lower costs for energy together with reliability issues are challenging the energy industry.

The main objective of the Customer Energy Solutions Interest Group (CESIG) is to assist energy providers, the related energy services industry, equipment manufacturers, and governments in helping consumers achieve energy and demand reduction through the development, demonstration and commercialization of customer energy solutions. The solutions that improve competitiveness and address sustainability and environmental concerns such that they can benefit society through the best overall use of energy are the focus of this group.

Through the Interest Group, Participants are able to:

• Increase sales potential
• Enhance customer retention
• Understand Consumer Energy Issues
• Encourage the efficient use of energy resources
• Support the use of Demand Response Resources
• Provide new products and energy streams
• Develop new regulations, standards and guidelines for energy efficiency
  and DSM applications
• Provide new technology solutions for customer problems
• Advance and promote emerging technologies or new applications of
  existing technologies.

Topics and Issues:

• End-Use Technologies
  • Equipment and Devices
  • Small Scale Distributed Generation
• Consumer Information
  • Energy Efficient Equipment
  • Product and/or Program Labelling
  • Consumption Information
  • Energy Use Feedback
• Simple and Complex Control of Energy and Equipment Use
  • Utility directed control
  • Consumer voluntary control